Help! I need a REAL DSL technician troubleshooter to diagnose this data pattern …[Fixed]

My AT&T DSL fluctuates from full throttle to zero in a very regular pattern (using different modems, using different computers with different operating systems)… and having tested one computer and modem at one of my neighbors that is far enough to be on a different path but most probably to the same end office (where it functioned flawlessly)…

DSL Data Pattern for Suspected Network Failure
Pattern while downloading a large file (is typical of all downloads)… What is the problem and how can AT&T fix it?
Trace routes with 4th hop timing out frequently
Trace routes with 4th hop timing out frequently

Have a look and tell me what you see to be the issue and the resolution… Thanks, J

AT&T technician Ray looked at the data, ran some tests, called the ‘office’, had an AT&T router reconfigured (one in the EastBay) and all is right with the internet world (WoooHooo)…

three separate DSL downloads without any interruptions
Three separate file downloads without interruption… what a DSL data plot should look like

One thought on “Help! I need a REAL DSL technician troubleshooter to diagnose this data pattern …[Fixed]

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s